Rules  ·  Product pages

Product page rules

If you hold an EAN-13 or UPC-A number from us, you can publish a page about the product it is printed on. These are the rules for that page: what it may say, who checks it, what it proves and what it does not, and what happens when someone reports it.

1. What you may publish

True details of the product the number is printed on, and nothing else. A page has a product name, a company name and a category (all three are required), and may add a brand, a description of up to 2,000 characters, the net quantity, the number of items in a pack, the country of origin, one website address and one picture.

  • Describe the product, not yourself: no phone numbers, email addresses, UPI IDs or personal links anywhere in the text. They are refused when you submit. Your own website goes in the website field.
  • Use only pictures you own or have permission to use, and confirm that when you upload one.
  • Do not present the page as another business or brand, and do not use a name, mark or picture that belongs to someone else.
  • Do not say or imply that the number is registered, licensed or approved by GS1 or any other body. It is not, and a page that says so is refused.
  • Nothing offensive, nothing unlawful to offer or publish in India, and no advertising in place of a description.

One number, one product. A number printed on two different products should not happen; if it has, the page describes one of them and you buy another number for the other.

2. How a page is reviewed

Every page is checked by a person at PurchaseBarcode before it is shown to anyone. We read it against the rules above; we do not inspect the product. A page we cannot approve comes back to you with the reason, and you can edit it and submit it again.

Once a page is public, you can keep editing it. Submitting an edit sends the new details to a person for review, and your public page keeps showing the details that were already approved until the new ones are approved. If the new details are not approved, the page stays as it was and you see the reason under My products. Unpublishing is immediate and needs no review; your approved details are kept for when you publish again.

3. What the page says, and what it does not

The public page for your number shows the record we hold — that PurchaseBarcode.com or Buzzlytech.com issued the number, on which date, to one buyer, and that it has never been reissued — and the details you published, as you wrote them, with the date a person checked them. Every such page also carries this sentence:

This number was issued by us, not by GS1. It is not registered with GS1 or any other standards body, and a retailer who checks numbers with GS1 will not find it there. Some marketplaces and retail chains accept only GS1-licensed numbers — check with yours.

Some services, such as Google Merchant Center, may flag numbers that are not registered with GS1.

A page is not an inspection or an endorsement of the product, and it does not change what any marketplace or retailer will accept.

4. Search engines and the directory

Every number you publish gets its own page: one number, one product, one page. It is public at its own address and it answers whenever someone checks that number, whether or not a search engine knows about it.

Search engines are not asked to list your pages unless you ask us to. The switch is on each page under My products, and it starts off. A page you switch on is offered to search engines and listed in the directory on the number-check page; a page you leave off is marked for search engines not to index it, and does not appear in the directory. It stays public at its own address either way, and still answers a number check.

We do not cap how many of your pages you may switch on. If one account ever fills the directory to the exclusion of everyone else we may set a limit on that account, and we would tell you we had.

5. Reports

Anyone can report a page from the link at the bottom of it, without an account. A person reads every report, acknowledges it within 24 hours and decides within the time the law sets for the kind of problem:

  • 24 hours — the image is intimate or sexual content.
  • 72 hours — this page pretends to be my business or brand; the text or image is offensive; the product or the text is unlawful; it shows my personal details.
  • 15 days — this number is on a different product; it uses my trademark, copyright or image without permission; it is spam or advertising; something else.

A report we uphold takes the page down, and you see the reason under My products. You can edit the page and submit it again, or write to us. A reporter who leaves an email address is told what we did; that address is removed 12 months after the report is handled.

These clocks are for reports about a product page. For any other complaint — an order, a payment, your data — the Grievance Redressal page gives the route and the times, and the same officer answers both:

Grievance Officer
Shikha Yadav
Post
RNR Associates, 2/388 First Floor, Front Side, Subhash Nagar, New Delhi, Delhi 110027, India
Acknowledgement
Within 48 hours
Resolution
Within one month

6. When a page is taken down

When we take a page down — after a report, a complaint, a legal order, or because the number it described was withdrawn — the page stops being shown at once and its picture is taken offline. A copy of what was published is kept privately for 180 days, as the law requires of websites that host other people's content, and is then deleted. A page we have taken down stays down while you edit and submit it again; it comes back only when the new details are approved, or when we restore it. A number that is withdrawn takes its page down with it, and that page cannot come back.

7. What is public, and what is not

Public: the fields you published (the product name, brand, company name, category, description, quantity, pack size, country of origin, website and picture), the date a person checked them, and the record of the number — which site issued it and when. Nothing else.

Never public: your name, your email address, your phone number, your postal address, your order number or anything from your account. A page says the number went to “one buyer” and stops there. Our Privacy Policy covers the rest.

By publishing a page you confirm that its details are true, that they describe the product the number is printed on, and that you have the right to publish them and the picture. These rules are part of our Terms of Service.